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Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period shall be fourteen days from the date on which you or a third party named by you, who is not the carrier, have taken possession of the goods, or .

In order to exercise your right of revocation, you must contact us (Colheim GmbH & Co. KG, In Seewiesen 26/1, 89520 Heidenheim, info (at)colheim.de, Tel. +49 7321/2722728, Fax +49 7321/2722710) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the enclosed sample withdrawal form, but it is not required. In order to maintain the revocation period, it is sufficient that you send the communication on the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation
If you cancel this contract, we will refund any payments we have received from you, including the delivery costs (except for the additional costs arising from the fact that you have chosen a different type of delivery than the most advantageous standard delivery offered by us), immediately and within fourteen days from the date on which the notice of your revocation of this contract has been received by us. For this repayment, we will use the same means of payment that you have used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees due to this repayment. We may refuse the repayment until we have returned the goods or until you have provided proof that you have sent back the goods, whichever is the earlier.
You shall send the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the revocation of this contract, to us or to hand over to us. The time limit is maintained if you send the goods before the expiry of the period of fourteen days.

They shall bear the direct costs of returning the goods. You only have to pay for a possible loss of value of the goods if this loss of value is due to a handling of the goods which is not necessary for the examination of the nature, properties and functioning of the goods.

exclusion or Premature deletion of the right of withdrawal

The right of revocation does not apply to contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

General considerations

1) Please avoid damage and contamination of the goods. Please send the goods as possible in original packaging with all accessories and with all packaging components back to us. If necessary, use a protective repackaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with a suitable package.
2) Send the goods not unfree to us.
3) Please note that the above-mentioned paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

Revocation Form

If you want to cancel the contract, please fill out this form and send it back. The revocation can also be done without using this form.

To
Colheim GmbH & Co. KG
In the sea meadows 26/1
89520 Heidenheim
Fax +49 7321/2722710
info (at)sleepcool.de

I/we hereby revoke (*) the contract concluded by me/us (*) for the purchase of the following goods/services (*)
 
_____________________________________________________________________________
 
_____________________________________________________________________________ 
 
Ordered on (*)/received on (*) __________________
 
_____________________________________________________________________________
Name of the consumer (s)
 
_____________________________________________________________________________ 
Address of consumer (s)
 
________________________________________________________
Signature of the consumer (s) (only when notified on paper)
 
_________________________
Date
(*) Please delete inapplicable

From an order value of 30 euros free shipping within Germany!

Telephone advice: Monday - Friday from 8 a.m. to 4 p.m. 0049 - (0)7321 - 27 227 28

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